About the Role
We are seeking an experienced and highly skilled Account Manager to join our team at Luna Grande Art & Coffee Company. In this multifaceted role, you will take ownership of the technical aspects of managing our website, online store, and various digital projects, ensuring their optimal functionality and performance. Additionally, you will leverage a wide range of professional marketing tools, a sophisticated CRM system, and communication automation to enhance our gallery's online presence and customer engagement. Your ability to seamlessly combine technical expertise with marketing strategies will be instrumental in driving customer retention and satisfaction.
As our Account Manager, you will be responsible for the maintenance, enhancement, and security of our website, online store, and other online projects. Your technical acumen will be invaluable in troubleshooting issues, optimizing performance, and implementing improvements. You will also manage our CRM system, leveraging customer data to create personalized communication strategies and automations that enhance customer experiences and boost retention rates.
To excel in this role, you should have a solid background in web development, e-commerce, and technical project management. Proficiency in utilizing professional marketing tools and CRM systems is essential. Furthermore, you will collaborate closely with the marketing team to contribute to the development and execution of effective marketing campaigns. Strong problem-solving skills, attention to detail, and the ability to multitask in a dynamic environment are crucial attributes for success. If you are a tech-savvy professional with a passion for art and a knack for aligning technical solutions with marketing goals, we invite you to apply and help us elevate Luna Grande Art & Coffee Company to new heights in the digital landscape.