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  • What are your terms & conditions for online auctions?
    You can have a look at the Auction Participation Contract for the terms & conditions of our online auctions.
  • Is there interest in the auction?
    While it varies from one auction to another, almost all of our visual auctions result in artwork sales. Facilitating artwork sales is one of the main activities of our gallery. Throughout the entire auction, we personally represent the artworks and artists in our online gallery. We provide detailed information to visitors who want to inquire or make offers. In terms of artwork sales, we directly reach out to our artists and manage the process in a professional manner. You can see related activity and previous artwork sales here.
  • Can you make a selection from my artworks?
    Certainly! If you share the images of your artworks with us, we can jointly make a selection. However, our selection will be a recommendation, and the final decision always rests with the artist. You can upload your artworks for review or share your portfolio with us anytime. Average response time is around 2-3 days.
  • Do you offer art consultancy for participants in your exhibitions?
    Luna Grande Art offers personalized authenticity reports and certificates for participants who have optionally purchased art consultancy while reserving their gallery space. This service ensures that the authenticity and provenance of their artwork is documented and verified, adding value and credibility to their pieces. Additionally, the art consultancy service provides expert advice and guidance to artists, helping them to enhance their work and make informed decisions about their artistic practice. This personalized approach reflects Luna Grande Art's commitment to supporting and promoting artists while ensuring the highest standards of quality and integrity in their exhibitions.
  • How are the prices of the artworks determined?
    Determining the price of an artwork is a complex process that involves various criteria and is influenced by the dynamics of the art market. Based on our expertise and considering the supply/demand dynamics, we provide artists and applicants with a price range as guidance through our communication channels. However, the final decision and responsibility regarding the price always belong to the artist. Setting excessively high prices can, of course, reduce the likelihood of artwork sales, while leaving some room for negotiation can improve the chances of accomplishing a sale. We can also jointly make a selection. However, our selection will be a recommendation, and the final decision always rests with the artist. You can share upto 6 artworks to receive a free expertise and an exclusive price offer by filling the "Upload Artworks" form at the following page. lunagrandeart.com/artwork-upload
  • Can you give me a price quote for participating in your events?
    We can give you a special price offer for the work/s you want to participate with in our events. You can share a single work or your collection to receive a price quote by filling the "Request a Quote" form at the following page. lunagrandeart.com/request-quote
  • Can my artworks be rejected?
    While our curators reserve the right to reject artworks that promote hate, racism, religious fanaticism, pornography, extreme violence/gore, or illegal activities, having a particular work or multiple works turned down doesn't necessarily mean you can't apply again with different pieces. You have the option to submit alternative works by visiting the "Artwork Upload" page. Rest assured, we meticulously and impartially review all applications and uploaded artworks to ensure a fair process for all participants.
  • How do you select artworks and artists? What are your criterias?
    In selecting artworks, we consult with esteemed academic figures whose opinions we highly value. As the Luna Grande Art team, we evaluate the selection process based on curatorial processes and concepts specific to each exhibition. We prioritize original and non-reproduction works. We also strive to maintain a certain level of artistic quality in the visual art exhibitions we organize or host since we are aware that the displayed artworks represent our gallery.
  • How do I reserve gallery space to participate in an exhibition?
    To secure your reservation easily, there are three different options; 1) Firstly, you can visit our website by the following link; (fastest option) lunagrandeart.com/reserve-gallery-space "Reserve Your Space" button will direct you to the payment/reservation screen where you can choose size, material and frame options for your artworks. There is no limit about the quantity of copy versions which means you can sell your artwork more than once. 2) Secondly, we can give you a special price offer for your artwork/s to participate in our events. You can share a single work or your collection and how you would like to display them to receive a price quote by filling the "Request a Quote" form at the following page. lunagrandeart.com/request-quote 3) Thirdly, you can directly mail us at info@lunagrandeart.com or contact our WhatsApp number +90 (531) 640 54 45 with the information below to receive an offer. In order to streamline the cargo processes and minimize custom service expenses, we kindly request that you submit, a) Digital versions (accepted formats: jpeg, tiff, png, psd, eps, pdf, gif, mp4) of your artworks (also for moderation and expertise). b) Size (0-50cm, 50-100cm), print material (paper, forex, canvas) and frame (no frame, plastic, wooden) requests for your artworks to participate in the exhibition. c) We can accept physical artworks only by hand, so if you want to join with your original artworks, we can still provide you a price offer but bringing them to the exhibition will be your responsibility.
  • What happens to my artworks after the exhibition?
    After the exhibition, if your artworks remain unsold, you have three options: 1) You can extend the visibility of your artworks by reserving a new gallery space for the upcoming exhibition, and we'll offer a discounted rate as a returning artist. 2) If you prefer, you can arrange to personally collect your artworks or request their return by getting in touch with our agents. They will calculate the shipping costs and provide you with assistance. 3) Alternatively you can try your luck with one of our membership models to increase your exposure and chance to start selling artworks. More information about artist membership can be found here. Regardless of your choice, please know that we are committed to providing the best possible support.
  • Are the exhibited artworks insured?
    Our gallery's existing insurance covers all the artworks displayed during the exhibition.
  • Can I upload my works again?
    You can visit the upload artworks page to upload new works or update the details of your existing application.
  • Can I participate in exhibitions with sculpture, ceramics, ebru, handmade, or relief-style works?
    Yes, we occasionally include artworks from different disciplines in our exhibitions. Therefore, we refer to our exhibitions as "Visual Arts Exhibitions." If you are considering participation, you can share images and information about your artworks with us so that we can assist you with the participation process.
  • Is it possible to send artworks via courier or cargo for exhibition participation?
    You can send your artworks to the exhibition or fair venues with a private courier or a local logistics company. In this case, you are responsible for the delivery and pick-up costs as well as the successful delivery and pick-up of your items within the deadlines of the events you are planning to join. It will be good to note that items may be held at the customs office for a long time unless required payments and paperwork studies have been completed. We can give you a special price offer for the physical work/s you would like to participate in our exhibitions or fairs with. You can share your artworks to receive a price quote by filling the "Request a Quote" forms at the following pages. lunagrandeart.com/request-quote lunagrandeart.com/request-a-quote-for-fair Make sure you select "No Print" (Personal Participation) as Print Material, while adding your artworks. And kindly note that inquiries without shipping information or artwork specs may not be replied.
  • When do you publish a poster?
    We generally share the exhibition poster with the name list of participating artists a week before the exhibition opening day.
  • Do you have an exhibition participation contract?
    Yes, we have an exhibition contract. By participating in our exhibitions, artists are considered to have agreed to the terms and conditions outlined in this contract. Furthermore written agreements regarding the last clause can be made between LUNA GRANDE ART and the artwork copyright owners. lunagrandeart.com/exhibition-contract
  • Is there a possibility of any damage to the artworks during the exhibition process?
    No, there is absolutely no such possibility. To date, none of our exhibitions has experienced any damage to the artworks. Our gallery is equipped with cameras and an alarm system.
  • I'm from another country. How do I participate?
    We can print your works on desired material regardless of size so you or your original works don't physically need to be present here, unless you want to visit us in person. Numerous artists from various countries are opting to participate in the exhibition remotely. Even if you can not be physically present, our team and curators represent you, your artworks, and handle any potential sales. We capture photographs of the exhibition and create compelling content for your social media. Additionally, all participating artists receive certificates of participation once the exhibition concludes.
  • In which days and hours are you open?
    Our gallery is open for visits every day from 11 am to 6 pm, except on Sundays.
  • Do you provide a hall rental service for solo or group exhibitions?
    We offer the artists space, organization and promotion opportunities for their group and solo (solo) exhibitions. We would be very pleased if you could share your portfolio with us. Our gallery has a capacity of approximately 100 works of average size. We are located in a very central location in Istanbul Kadıköy, 3 minutes walking distance from the bull statue, where human traffic is heavy. It is very easy to reach our gallery both by public transport and by car, and there is a multi-storey car park next to us where you can park your car. The standard 1 week rental fee for the entire gallery is 6.000 USD, VAT included. The price includes all items such as the opening cocktail, live music, the design of the exhibition poster and miscellaneous posters, participation certificates, social media promotion, visitor invitations, press and PR. Our exhibitions are very crowded and lively, especially on the opening days, and works are sold. Our gallery has a quality audience that is increasing day by day. Collectors, architects and visitors related to visual arts frequently visit our gallery. Before and during the exhibition, we are in contact with the contracted written and online publications, the collectors in our portfolio and the relevant architectural offices. We always try our best to announce the exhibition and PR activities. We are able to sell the works of our artists, who have participated in our exhibitions not only during the exhibition but also after it, and have been included in our artist pool, both on our online platforms and through field trips and catalogs organized by our colleagues. If you have in mind a date range that you plan to hold an exhibition for, we can plan the exhibition program for the upcoming period in any direction you wish, when you contact us beforehand. Because our exhibition and event calendar is usually full 1-2 months in advance. For more detailed information, you can contact us at +90 (531) 640 54 45. If you have time, you can visit our gallery in person and drink our tea or coffee.
  • Is visiting the gallery free of charge?
    Yes, you can visit our gallery free of charge. All the artlovers are welcomed.
  • Where is your location?
    Our gallery is centrally located in Kadıköy, Istanbul. We are just a 5-minute walk from the Kadıköy Bull Statue. If you wish, we can share our location details with you via WhatsApp. If you have any questions, you can also reach us at +90 (531) 640 54 45 via WhatsApp. Address: Rasimpasa Mahallesi Bayramyeri Sokak No:15/1 Kadıköy / Istanbul, 34716.
  • Can I get more information?
    You can visit the Frequently Asked Questions (F.A.Q.) page to receive detailed information about our activities and services. If you have furthermore questions, you can leave a message here or contact our channels below. WhatsApp: +90 531 640 54 45 Instagram: @luna.grande.art
  • Do you have a job vacancy?
    You can apply to our job listings and share your CV at the following page. lunagrandeart.com/jobs
  • How did you find me?
    We regularly follow the artists and their shared art works on social media. We invite artists whose works we like and find successful directly to our events. In addition, there are artists who reach out to us, share portfolios and ask about participation conditions.
  • Do you reach out to collectors and companies?
    Yes, establishing connections between artists and art enthusiasts is one of the primary tasks of an art gallery. We continuously work on building relationships with collectors, architecture offices, hotels, and businesses. We have communicated with a significant number of them, and many of these connections are ongoing. You can gather more information about our art promotion efforts here.
  • Do you provide photos of my artworks from the exhibition?
    We understand the importance of high-quality photos showcasing your artwork and the audience's engagement. Rest assured, we value our artists' concerns and strive to provide comprehensive coverage of the exhibition. While we can't guarantee specific photographers, we will make every effort to ensure that professional photos capturing the essence of the event, including attendees enjoying your artwork, are available for all participating artists. Additionally, we understand the importance of personalized promotional efforts. If you're interested in a special arrangement for a dedicated promotion of your artworks, we offer four exclusive packages. These include a tailored photo shooting of your pieces and highlighting them with a special Instagram post on our gallery accounts, which boast a combined following up to 500K organic followers. Moreover, we will send you a special certificate and include your artworks in our online auction every month. This will provide a unique opportunity to showcase your works to a wider audience and enhance your online presence. If you would like to take advantage of this option, please let us know, and we'll be happy to coordinate the details for you. You can view the details about personalized promotion and create an order here. If you have any specific preferences or requirements, please feel free to share them with us, and we will do our best to accommodate your needs. Looking forward to your participation in one of our membership models!
  • Why aren't my artworks shared on social media?
    In the week following the exhibition and the subsequent days, we take a structured approach to sharing the artworks and the posts from our artists. Our advertising algorithm and strategy dictate that we cannot flood our posts all at once due to its gradual nature. If you find that your artworks have not received adequate or any exposure even up to two weeks after the exhibition, we're here to help. We'll create a unique post for you and provide a personalized discount coupon that you can use in any of our future events. The same conditions apply to certificate works, and for artists who have not received their certificates within one month, we offer complimentary placement in our online auction. You can check @luna.grande.art for new posts and updates. We greatly appreciate your understanding in this matter.
  • Does the gallery take a commission from sales?
    During the exhibition and auction periods, Luna Grande Art does not take any commission from the artwork sales. However, outside of these events, the gallery may choose to take a commission based on the agreement made with the artist.
  • Do you have artwork sales during your exhibitions?
    The majority of our art displays involve the opportunity to purchase the featured artworks. Enabling the sale of artwork stands as a central function of our gallery. We take on the role of personally representing both the artworks and the artists during the exhibition, furnishing comprehensive information to those who express interest. Our process for selling involves direct interaction with the artists and is carried out in a professional manner. Upon the acceptance of an offer, we facilitate the transaction by providing the buyer with the artist's bank account details. Once the artist confirms receipt of payment, we then share the buyer's shipping address with the artist. In transactions occurring outside of exhibition windows, our gallery assumes the responsibility of handling the money transfer, applying a 25% commission fee for this service. For physical artworks in the artist's possession, we request that the artist arrange for the shipment to the buyer. Conversely, if prints or copies are sold and held by our gallery, we manage the shipping process on behalf of the artist. In both cases, the buyer side will be responsible for the shipping costs. Additionally, should both parties wish to formalize the sale with a contract, we offer our assistance in facilitating communication and negotiations between them, ensuring a smooth and secure transaction for all involved. During the exhibition period, Luna Grande Art does not take any commission from the artwork sales. Our main focus is on selling reproductions of your artworks, which can be tailored based on your preferences and permissions. More information about intellectual property rights can be found in our exhibition contract. Should you desire the return of these prints, we will apprise you of any additional expenses associated with shipping and custom services. In the event that an offer arises for your original artwork, we will supply you with the essential contact details of the interested buyer.
  • I can't pay with card, is there any other way of payment?
    If you encounter any difficulties while making a payment with a devit or credit card, you have the option to send an equivalent amount of USDT (TetherUS) matching the total in your online shopping cart. You can send this USDT to the provided cryptocurrency address, 0xc2ee59995feffc2e15bcc849c85e864c6a2dcdae This address is compatible with various networks, including BNB Smart Chain (BEP20), Ethereum (ERC20), Polygon, Arbitrum One, and Optimism. After making the transaction, please share the relevant information with us.
  • Can I make payment by bank?
    You can make payments in the form of money order / EFT. Here is our account information; YAPI KREDI BANK / 965 - ALTIYOL BRANCH Name / Title: LUNA SANAT KAFE RESTAURANT TİCARET VE TURİZM LİMİTED ŞİRKETİ IBAN(TL): TR31 0006 7010 0000 0078 1099 54 IBAN(USD): TR15 0006 7010 0000 0034 4359 92 IBAN(EURO): TR87 0006 7010 0000 0030 7618 88 SWIFT (EUR, USD) : YAPITRIS965 SWIFT (Other Currency) : YAPITRISFEX
  • How is your printing quality and which materials do you use?
    We work with a professional printing house for all of our printing jobs. They use 230 gsm semi matte poster paper, forex UV, and 100% cotton, 345 gsm glossy canvas with Ecosolvent Roland printing technique. While many companies use canvas that is high in polyester content, cotton is the better material. Cotton canvas prints absorb colors better than polyester. Cotton canvas prints are also more durable than polyester canvas prints, although a small amount of polyester in the canvas helps during the stretching process.
  • How are printing and framing costs calculated?
    You can learn the total cost of your participation by adding the artworks of your choice to your shopping cart. Printing and framing costs are added on top of the gallery rental fee ($100, per piece of artwork) once the desired options are selected. Supporting the printed artworks is included within these costs and does not require an extra payment. To secure your reservation, you can visit here, and customize your order with options like print material, frame type, artwork size and other side services. The no print is an alternative option for attending the exhibition with original artworks.
  • Do you suggest specific values for my digital artworks?
    We generally recommend our artists to maintain at least 300 ppi (pixels per inch) in their digital works so that the printed versions can be prepared in the best possible way. For further details about having better results with your printed copies, you can refer to the following page. All About Digital Photos
  • Can I have detailed info about the copies of artworks?
    For extra copies, which are intended for purposes such as selling outside the exhibition, the associated expenses will be determined by the size and material chosen for printing. We typically advise our artists to acquire at least one extra print of their artworks to ensure that, during the exhibition, the displayed pieces can remain on the wall without any disruptions to the sales process. If additional copies are requested for artworks featured in the exhibition, our editors will include these duplicated pieces in our online store to expand their exposure to a broader audience. You can visit our online webstore to order extra copies of your artworks. lunagrandeart.com/online-shop-prints
  • Can you determine which size is best to print my artwork?
    If you're unsure about sizes, we can assist in finding the optimal print size for your photo by conducting pixel to centimeter conversion tests. We can also help you select the printing material for the best possible outcome. You can apply with your artworks to receive assistance and special offers. lunagrandeart.com/artwork-upload
  • Do you print exhibition catalogs and participation certificates?
    We print catalogs if there is sufficient demand for a particular exhibition. The cost of the catalog is separate from the participation fee and is charged to the artists. We provide all participating artists with a digital participation certificate related to the respective exhibition.
  • How does the referral system work?
    You can obtain information about the referral system here, and start referring your friends to benefit from different perks.
  • How are shipping costs calculated?
    For the return of your artworks we will apprise you of any additional expenses associated with shipping and custom services. The expenses in this case will depend on your shipping address and cargo details. You can refer to our Shipping Policy for further details about the shipment of your artworks. lunagrandeart.com/shipping-policy
  • Can I participate in your exhibitions or fairs with physical artworks?
    You can send your artworks to the exhibition or fair venues with a private courier or a local logistics company. In this case, you are responsible for the delivery and pick-up costs as well as the successful delivery and pick-up of your items within the deadlines of the events you are planning to join. It will be good to note that items may be held at the customs office for a long time unless required payments and paperwork studies have been completed. We can give you a special price offer for the physical work/s you would like to participate in our exhibitions or fairs with. You can share your artworks to receive a price quote by filling the "Request a Quote" forms at the following pages. lunagrandeart.com/request-quote lunagrandeart.com/request-a-quote-for-fair Make sure you select "No Print" (Personal Participation) as Print Material, while adding your artworks. And kindly note that inquiries without shipping information or artwork specs may not be replied.
  • How do I display my artwork in your online shop?
    You can easily secure a digital shop space for your artwork here. Alternatively, you can purchase the shop space and a physical copy with a discount as an addition to your exhibition participation.
  • I'm having a technical problem while trying to upload my artworks.
    After completing your reservation, you can also send your artworks by e-mail to info@lunagrandeart.com with the information below. In order to streamline the cargo processes and minimize custom service expenses, we kindly request that you submit, a) Digital versions (accepted formats: jpeg, tiff, png, psd, eps, pdf, gif, mp4) of your artworks. b) Size (0-50cm, 50-100cm), print material (paper, forex, canvas) and frame (no frame, plastic, wooden) requests for your artworks to be printed and participate in the exhibition. c) We can accept physical artworks only by hand so if you want to join with your original artworks, we can still provide you a price offer but bringing them to the exhibition will be your responsibility. To enable and encourage multiple sales of the same work, we can reproduce copies on various materials like paper, canvas, or forex at affordable prices in sizes ranging from 10 to 100 cm.
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