About the Role
We are seeking a highly skilled and versatile IT Specialist & Marketing Support professional to join our innovative team at Luna Grande Art & Coffee Company. In this unique role, you will take the lead in managing the technical aspects of our software servers, ensuring the reliability and security of our digital infrastructure. Simultaneously, you will play a pivotal role in managing our social media accounts and collaborate with the marketing team to create and implement effective campaigns aimed at enhancing customer retention and satisfaction. Your ability to seamlessly bridge the worlds of technology and marketing will be instrumental in shaping our gallery's digital presence.
As our IT Specialist, you will be responsible for the maintenance, configuration, and optimization of our software servers, databases, and other IT systems. Your expertise will be crucial in ensuring our online platforms remain accessible, responsive, and secure. You will also manage our social media accounts, curating content, engaging with our online community, and monitoring feedback to enhance our online brand presence. Additionally, you will work closely with the marketing team to translate technical insights into actionable strategies that drive customer engagement and satisfaction.
To excel in this role, you should have a bachelor's degree in IT, computer science, or a related field, along with proven experience in server administration and social media management. A deep understanding of digital marketing principles and the ability to contribute to marketing campaigns is essential. Strong problem-solving skills, attention to detail, and the ability to multitask in a fast-paced environment are critical for success in this role. If you are a tech-savvy individual with a passion for art and a knack for bridging the gap between technology and marketing, we invite you to apply and help us elevate Luna Grande Art & Coffee Company to new digital heights.
Requirements
1. IT Expertise: The IT Specialist should possess a strong technical background with expertise in server administration, software management, and database maintenance. Proficiency in configuring, monitoring, and troubleshooting servers and IT systems is vital to ensure the gallery's digital infrastructure operates smoothly and securely.
2. Social Media Proficiency: A deep understanding of social media platforms and trends is crucial. The candidate should have experience in managing social media accounts for businesses, including content creation, audience engagement, and analytics. Proficiency in utilizing social media tools and scheduling platforms is highly desirable.
3. Digital Marketing Knowledge: Familiarity with digital marketing concepts, including SEO, email marketing, and content marketing, is essential. The ability to collaborate with the marketing team to develop and execute effective marketing campaigns that boost customer retention and satisfaction is a critical aspect of this role.
4. Problem-Solving and Multitasking Skills: The IT Specialist must be a resourceful problem solver capable of addressing technical issues promptly. Strong multitasking skills are essential to manage server maintenance, social media accounts, and marketing support simultaneously. Adapting to fast-paced environments and prioritizing tasks effectively is key to success in this multifaceted role.
About the Company
Luna Grande offers an ideal gathering place for art enthusiasts, providing an immersive experience for creativity, relaxation, and enjoying a cup of coffee. It is a haven where visitors can indulge in local artwork, savor delectable food, immerse themselves in captivating music, and engage with genuinely amiable individuals.
At Luna Grande, we have ingeniously blended our passion for exquisite art with our love for exceptional coffee. The result is an unparalleled setting that fosters accessibility to art for all.
Our enchanting establishment, housed within a historic building, provides a truly distinctive ambiance as it spans across three floors, featuring elegant steps and breathtaking architecture. It serves as an extraordinary amalgamation of an art gallery and café.
Moreover, our devoted team of customer-oriented professionals is delighted to assist you in selecting your very first art piece or expanding your existing collection. Their warmth and expertise will ensure a remarkable experience during your visit to Luna Grande.